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Subject: Urgent Refund Request – Unauthorized Charge
I am writing to report an unauthorized charge on my account. ₹199 has already been deducted from my IPPB account, and I also received a message stating that an automatic payment of ₹599 has been set up for ZO Services. I did not knowingly authorize or consent to these charges or the auto-payment. I request an immediate refund of the ₹199 deducted and the cancellation of the automatic payment mandate. Please investigate this matter and resolve it as soon as possible. Thank you.
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